sgi Privacy Policy

This page describes what we collect when you use sgi and how we keep that data protected. We at sgi take your privacy seriously and handle your personal information according to applicable data-protection laws in the jurisdictions where we operate. Our commitment is to be transparent about what data we collect, why we collect it, and how we use it.

When you register for an sgi account, deposit funds via DANA or e-wallet, or place a bet on Liga 1 or any other market, we collect information necessary to verify your identity, process your transactions, and prevent fraud. We store this data securely on encrypted servers and restrict access to authorised staff only. We never sell your personal information to third parties, and we do not share it except where required by law or where you have explicitly consented.

Our sgi platform operates across supported jurisdictions in Southeast Asia. Your data may be processed and stored on servers located outside your country of residence. This policy explains our data practices in detail and outlines your rights regarding your information.

What Data We Collect on sgi

We collect personal data during account registration, identity verification, and transaction processing. When you sign up for sgi, we ask for your full name, date of birth, phone number, and email address. We use this information to verify your identity, confirm you meet eligibility requirements under applicable law in your jurisdiction, and maintain your account security.

During our KYC (Know Your Customer) verification process, we may request a photo of your identity document such as a passport or national ID card. We collect this to confirm your identity and prevent fraud. We also collect transaction data including deposit amounts, payment methods, withdrawal requests, and betting activity. This information helps us detect suspicious patterns, comply with anti-money-laundering regulations, and process your withdrawals accurately.

How We Use Your Data on sgi

We use your personal data for several purposes. First, we verify your identity and eligibility to use sgi under applicable law in your jurisdiction. Second, we process your deposits and withdrawals, confirming transactions with payment partners such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Third, we monitor your account for fraudulent activity and suspicious betting patterns to protect both you and our platform.

We also use your data to send you account notifications such as login alerts, deposit confirmations, and withdrawal status updates. We send these notifications via email and push notification on your sgi mobile app. You control notification preferences in your account settings; we never send unsolicited promotional messages without your consent. We retain your data for as long as your account is active and for a period after account closure as required by law for record-keeping and dispute resolution.

Third-Party Data Processors and Servers

Our sgi platform relies on third-party service providers to process payments, store data, and deliver services. When you deposit via mobile banking or transfer funds to a local payment Virtual Account, we share transaction information with those payment processors to confirm the transfer. These processors are contractually bound to protect your data and use it only for payment processing.

Our servers may be located outside your country of residence. We encrypt all data in transit and at rest using industry-standard TLS 1.2 or higher. We do not transfer your data to countries with weaker data-protection laws without your explicit consent. We comply with applicable data-protection regulations in each jurisdiction where we operate, including GDPR requirements for European users if applicable.

We at sgi encrypt your data, restrict staff access, and never sell your information to advertisers or data brokers.

Your Rights Regarding Your Data

You have the right to request access to your personal data held by sgi. You can view most of your account information directly in your account dashboard, including your deposit history, betting records, and withdrawal requests. If you wish to request a complete copy of all data we hold about you, contact our support team via your account dashboard and we will provide it within a reasonable timeframe.

You have the right to request correction of inaccurate data. If your name, phone number, or email address is incorrect in our system, you can update it directly in your account settings. For data you cannot modify yourself, contact our support team and we will correct it promptly. You also have the right to request deletion of your data, subject to legal retention requirements. We may retain certain data for a period after account closure to comply with anti-money-laundering laws and to resolve disputes.

Cookies and Tracking Technologies

Our sgi platform uses cookies to maintain your login session, remember your preferences, and analyse how you use our service. We use session cookies that expire when you close your browser, and persistent cookies that remain on your device for up to one year. These cookies help us deliver a seamless experience across your Android app, iOS browser, and desktop access.

We do not use cookies to track you across other websites or to build a profile of your browsing habits outside sgi. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but doing so may limit your ability to use certain sgi features. We also use analytics tools to understand how users interact with our platform; this data is aggregated and does not identify you personally.

Data Breach and Security Incidents

We maintain security measures to protect your data from unauthorised access, alteration, or disclosure. Our sgi platform uses encryption, firewalls, and access controls to safeguard your information. However, no security system is completely impenetrable. If we discover a data breach or security incident that may affect your personal information, we will notify you via email and your account dashboard as soon as reasonably possible. We will explain what data was affected, what steps we are taking to address the breach, and what actions you should take to protect yourself.

Contact Us About Your Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your personal information, contact our privacy team through your sgi account dashboard or by email. We respond to privacy inquiries within five to ten business days. If you are not satisfied with our response, you may lodge a complaint with the data-protection authority in your jurisdiction.

Our sgi support team can also assist with password resets, account recovery, and data access requests. We take all privacy concerns seriously and investigate thoroughly before responding. We maintain records of all privacy inquiries and our responses for compliance purposes.

Summary: Our sgi Data Protection Practices

We at sgi collect personal data only for account verification, transaction processing, and fraud prevention. We encrypt your data, restrict staff access, and never sell your information to third parties. We comply with applicable data-protection laws in each jurisdiction where we operate and provide you with rights to access, correct, and delete your data subject to legal retention requirements.

Our sgi platform uses cookies to maintain your session and analyse platform usage, but we do not track you across other websites or build advertising profiles. We notify you promptly if a security incident affects your data. Your payment information is processed securely through trusted payment partners including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks.

For questions about how we handle your data, your rights, or to request access to your information, contact our support team via your sgi account dashboard. We are committed to transparency and will respond to all privacy inquiries within a reasonable timeframe. Our full privacy practices are detailed in this policy; if you have concerns about our data handling, you may also contact the data-protection authority in your jurisdiction.